2010-04-03

How to solve "Dial failed, do you want to retry?"

For a while I had a problem with my laptop not being able to use my USB 3G modem to connect to the Internet. Everytime I tried to connect I got this error message:
"Dial failed, do you want to retry?"

I finally managed to solve the problem by going to Services and setting the Telephony Service to "automatic". For some reason it was disabled, that's what caused the error message.

So if you are having the same problem, make sure you try the solution I used. And if it works for you, please comment on this post. :)

(This was on Windows 7, using Indosat IM2 in Indonesia, but I think the same solution will work for other systems and providers as well.)
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12 comments:

  1. UnknownAugust 24, 2010 at 11:20 AM

    Thank you very much, I solved in the same way with a USB 3G Key from Wind, in Italy.

    ReplyDelete
  2. dstar2September 3, 2010 at 8:12 PM

    Thank you! In my case, in addition to the Telephony Service I also had to start the "Remote Access Connection Manager" and "Remote Access Auto Connection Manager" services on Windows Xp to get the modem to connect.

    ReplyDelete
  3. AnonymousSeptember 25, 2010 at 4:03 PM

    I got the same issue and I was able to solve it by using "dstar2" method. thank you!

    ReplyDelete
  4. AnonymousSeptember 25, 2010 at 4:04 PM

    By the way, my problem was all about the USB 3G key from Smart Bro. here in Philippines. Thanks again for sharing the solution. Up!

    ReplyDelete
  5. AnonymousJanuary 19, 2012 at 12:57 PM

    im sorry to ask.
    where can i find th telephony setting? i havent found the solution yet. :(

    ReplyDelete
  6. Per Christian FrankpladsJanuary 19, 2012 at 1:21 PM

    Control Panel > Services > Telephony Service

    ReplyDelete
  7. feruzSeptember 24, 2012 at 11:12 AM

    Thank you very much.

    It works for me

    ReplyDelete
  8. AnonymousDecember 29, 2012 at 7:44 AM

    U r good
    ...
    Thnx solved probs

    ReplyDelete
  9. AnonymousMarch 25, 2013 at 3:06 PM

    it worked!!! THANKS BUDDY

    ReplyDelete
  10. Online Work at HomeOctober 18, 2013 at 4:38 PM

    No it's not working in this procedure.Please help me.
    While connecting the internet 3g by dongle through laptop errors comes:- "Dial failed, Do you want to Retry?

    ReplyDelete
  11. Per Christian FrankpladsOctober 19, 2013 at 1:34 AM

    I can't help with this, since I don't have a PC anymore and I don't do support anyhow. But good luck!

    ReplyDelete
  12. surajDecember 6, 2013 at 4:50 PM

    thanks a lot i did the same thing that solved my problem

    ReplyDelete